Shipping policy

At Palazoo Bazaar, we are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy to understand how your order will be processed and delivered.

Order Processing

Once your order is successfully placed, our team starts processing it as soon as possible.

Orders are generally processed and dispatched within 1–3 business days. During high-demand periods, sales, festivals, or unforeseen circumstances, dispatch timelines may vary slightly.

Delivery Timeline

After dispatch, your order is generally delivered within 3–7 business days, depending on your delivery location and courier service availability.

Delivery timelines may vary based on:

  • Delivery location

  • Courier service availability

  • Remote or non-serviceable areas

  • Weather conditions

  • Public holidays

  • Festivals or high-volume sale periods

  • Other unforeseen circumstances

We always try our best to deliver your order within the estimated timeline.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed during the checkout process before you complete your order.

Any applicable shipping charges may depend on factors such as the delivery location, order value, product, promotional offers, or other applicable conditions.

Order Tracking

Once your order is dispatched, tracking details may be shared with you through the contact details provided while placing the order.

You can use the tracking information to check the current status of your shipment.

Delivery Address

Customers are requested to provide a complete and accurate shipping address, including the correct PIN code and contact number.

Palazoo Bazaar will not be responsible for delays or delivery issues caused due to incorrect or incomplete shipping information provided by the customer.

If an incorrect address has been entered, please contact us as soon as possible. Address changes may only be possible before the order has been dispatched.

Delayed Delivery

While we work with reliable courier partners, occasional delays may occur due to circumstances beyond our control.

In case your order is delayed, we request you to allow additional time for the courier partner to complete the delivery.

Undelivered or Returned Orders

If an order is returned to us due to reasons such as:

  • Incorrect or incomplete address

  • Customer unavailable at the time of delivery

  • Multiple unsuccessful delivery attempts

  • Customer refusal to accept the order

the customer may be required to pay applicable shipping charges for re-dispatching the order.

COD Orders

For Cash on Delivery (COD) orders, customers are requested to be available at the delivery address and accept the order after successful delivery.

Repeated refusal or non-acceptance of COD orders may result in restrictions on placing future COD orders with Palazoo Bazaar.

Damaged Package at Delivery

If you receive a package that appears to be visibly damaged or tampered with, we recommend informing the delivery partner immediately and contacting our support team as soon as possible.

Please keep relevant photos or videos of the package, where possible, to help us investigate the issue.

Contact Us

For any shipping-related questions or assistance, please contact us:

Email: palazoobazaar@gmail.com
Website: www.palazoobazaar.com

Thank you for shopping with Palazoo Bazaar. We appreciate your trust and will always work to ensure that your order reaches you safely and as quickly as possible.